Last Updated: July 26, 2024

Lily Tours Israel (“we," “us," or “our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, lilyphiphi.com (“Website"), or utilize our services. By accessing or using our Website or services, you consent to the practices described in this policy.

Information We Collect

We may collect various types of information from you, including:

• Personal Information: This includes your name, email address, phone number, billing address, and any other information you voluntarily provide during the booking process, when contacting us, or subscribing to our newsletter.
• Payment Information: To process bookings, we collect payment details, such as credit card information, through secure third-party payment processors. We do not store your full credit card details on our servers.
• Technical Information: We automatically collect certain technical information about your device, including your IP address, browser type, operating system, and referring website. This data is used for analytical purposes to enhance our Website's functionality, user experience, and security.
• Usage Information: We may track your interactions with our Website, including pages visited, links clicked, and time spent on each page. This information helps us understand user behavior, identify trends, and improve our services.

How We Use Your Information

We use the collected information for various purposes, including:

• Providing and Improving Services: Your information enables us to process bookings, respond to inquiries, personalize your experience, and continuously enhance our services.
• Communication: We may use your contact information to send booking confirmations, updates, promotional offers, newsletters, and other relevant communications. You have the option to unsubscribe from these communications at any time.
• Marketing and Analytics: We may analyze aggregated data to understand user preferences and trends, which helps us tailor our marketing efforts and improve our Website's content and design.
• Legal Compliance: We may disclose your information if required by law, court order, or to protect our legal rights, safety, or the safety of others.

Sharing Your Information

We may share your information with:

• Trusted Third Parties: We may engage trusted third-party service providers who assist us in website operations, payment processing, customer support, analytics, marketing, and other necessary functions. These partners are contractually obligated to protect your data and use it only for the purposes we specify.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Website of any such change in ownership or control of your personal information.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to comply with legal obligations, investigate fraud, or protect our rights or the rights of others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, update, or delete your data. You can also object to or restrict the processing of your information. To exercise these rights, please contact us using the contact details provided below.

Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and indicate the date of the latest revision.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected].